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PCI Program Manager
At Virtual, we handle the details of association business operations, so that our clients can focus on the big picture. We're the first association management company to apply advanced technology, industry best practices and efficient staffing solutions to running operations with the same modern discipline as for-profit businesses. We specialize in managing the operations of associations with annual budgets of up to $25 million that frequently lack the staff, resources, technology and expertise to fully realize their market vision.
We've essentially re-engineered the time-honored - but too frequently old-fashioned - practice of association management to meet the demands of our increasingly global and competitive society. We've helped dozens of organizations grow membership and revenue, cut operating expenses and achieve greater success. We are seeking a PCI Program Manager to join our team in Wakefield, MA.
The program manager oversees the administration of the Global Certification Programs for the PCI Security Standards Council.
Responsibilities:
- Manages the administration of the certification program(s), including evaluating required paperwork such as applications, contracts, and resumes for accuracy in accordance with program requirements;
- Maintains accurate database for certification programs;
- Prepares and distributes approval certificates on completion of testing;
- Works with financial team to ensure timely distribution and payment of all invoices for application and recertification fees;
- Maintains accurate listing of certified assessors and/or vendors for web site;
- Coordinates content development of on-site and CBT training programs, monitors enrollment and enrollee status
- Maintains program metrics and scorecard reporting for the program(s)
- Interfaces with global contacts regarding data;
- Delivers customer service via phone and email;
- Creates reports and maintains certification lists.
Secondary responsibilities include:
- Manages team and working group conference calls: take minutes; understand the context; track action items; and coordinate follow up on all action items
- Support team members who coordinate other client programs
- Coordinates content development and publication of monthly newsletters
- Assist with event coordination and communication
- Assist with client internal and external website management
Qualifications
- Five years of Account/Project/Program Manager experience in IT Audit/High-Tech/Banking environment
- Understanding of Business and technical environments
- Bachelors degree required
- Strong written and verbal communications skills
- High level of creativity and "rolled up sleeves" working style
- Flexibility to work independently and as a team player
- Strong time-management skills and ability to multi-task
- Excellent planning, organization, and coordination skills
- Computer proficiency specifically with Microsoft Office Suite
- Willingness and ability to travel as needed
Benefits:
We offer unprecedented benefits to our employees. In addition to a fantastic salary base and compensation plan for all of our positions, we offer:
- Excellent career path
- Healthcare plan
- 401(k)
- Long-term and short-term disability
- Paid holidays
- Life insurance
We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
To Be Considered:
Qualified candidates are encouraged to submit their resume, cover letter and salary requirements to careers@virtualmgmt.com. Please reference "PCI Program Manager” in the subject line.
Virtual, Inc. is an Equal Opportunity Employer
